Wireless

Proposed Rules Would Make Mobile Device Unlocking Uniform

Because mobile device unlocking policies vary significantly from carrier-to-carrier, the FCC this month moved to put forth a uniform 60-day unlocking requirement designed to make it easier for consumers to change providers. Impact: In a unanimous 5-0 decision, the FCC approved a Notice of Proposed Rulemaking that calls for mobile carriers to unlock mobile devices …

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EchoStar Reboots Boost Mobile to Improve Wireless Fortunes

Dish parent company EchoStar this month unveiled a plan to revamp Boost Mobile in an effort to turn the company’s wireless fortunes around after the less than successful Boost Infinite postpaid launch in late 2022. Impact: EchoStar CEO Hamid Akhavan previously alluded to the need to revamp its Boost Mobile service on the company’s Q1 …

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Another AT&T Data Breach Impacts Almost All Mobile Customers

AT&T last week revealed a massive data breach involving call and text records logged from the vast majority of its mobile customers, with the incidents occurring between May and October 2022, and then again on Jan. 2, 2023. Impact: This security breach, first discovered in April, affected “nearly all” AT&T wireless customers, including subscribers to …

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Watchdog Recommends T-Mobile Clarify Price Lock Claim

Following a Fast-Track SWIFT challenge from AT&T earlier in June, the National Advertising Division of the Better Business Bureau’s National Programs last week recommended that T-Mobile discontinue or clarify the “Price Lock” claim around its 5G Home Internet service. Impact: According to a statement by NAD, the T-Mobile price lock claim appeared in print, online, …

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Verizon Revamps 5G Unlimited Plans to Boost Consumer Mobile

The new Verizon 5G unlimited mobile plan structure the company has dubbed myPlan aims to simplify the company’s mobile offerings and help engineer a turnaround in the company’s consumer postpaid mobile fortunes. Impact: Starting May 18, potential Verizon mobile wireless customers have just two plan options from which to choose: Unlimited Welcome or Unlimited Plus, …

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Specter of Fixed Wireless Seemingly Lives in Wireline Executives’ Heads

For all the talk about how fixed wireless access service doesn’t represent a real threat to wireline broadband, wireline executives spend a lot of time talking about the wireless technology during earnings calls and investor conferences. Impact: In the most recent earnings cycle and ensuing investor conferences that inevitably follow every round of quarterly earnings, …

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Aviation Industry Pushes to Make C-Band Restrictions Permanent  

After the debacle surrounding the launch of C-band spectrum into the 5G networks of AT&T and Verizon earlier this year amid concerns about airplane interference, the FCC and the FAA (under guidance from the U.S. Department of Transportation) have worked hard to keep discussions between the two camps productive.   Impact: But now a new …

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Verizon’s Mobile Business Not Likely to Turn Around in Q3  

Anyone expecting a third quarter turnaround in Verizon’s mobile fortunes likely wasn’t happy with CEO Hans Vestberg’s recent admission that the carrier expects to lose phone customers again in Q3. Impact: For those counting, that means Verizon will have lost wireless retail postpaid phone customers in all three quarters so far in 2022 after losing …

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